I see. This is actually quite a complicated topic that gets into things like the internal business structures of movie studios and also the content processes that Kaleidescape has developed over time with our licensors, and I‘m not able to discuss some of it in detail. Here’s the capsule summary.
Object-based audio is not always offered to electronic retailers, even when it exists on disc. We’ve been working with our licensors for years to broaden the availability of object-based audio, and we’ve had a lot of success in this area. We’re able to get these tracks on many more titles than we could a few years ago.
Due to a quirk in our HD content flow, we do sometimes get object-based audio on HD even when it’s not available for 4K.
If lossless object-based audio is available to us on any format, we include it. If it becomes available, we update movies to add it, and those updates are available at no additional charge to customers who have purchased the movie.