You make some assumptions about K's willingness to properly fund the Store, so please share with me an instance where a studio said "give us more money and we'll give you the HD codecs faster" (studio and contact name please so I can follow up).
I'd also like the names of those at either Kaleidescape, or legally representing K, that "promised" you the advanced codecs you mentioned. Likewise with the major studio launching at the end of August (not saying that's not coming, but I realize we are now 6 days past the end of August so I can see why you think you were misled). If you have that info, please send me a PM so I can follow up.
I'm not aware of any company that sells a product by describing it as "we think it's pretty good," or "it may not be the best, but we try." K's pride in what they produce is a good thing, so I would expect positive marketing comments.
I've got no problem with negative opinions about K's products or services, but implying they intentionally mislead buyers is unfair because that's not how they operate, never have and never will.
If you're that disappointed with the platform, go back to DIY, or maybe Netflix, Amazon, Vudu, or Apple can better serve your needs. In that regard, reach out if you're looking to sell your K gear, I can help.
Jim
Well said Jim. I am also curious to know who makes such promises, Thrang should definitely let you know. Personally, no-one from K(even during the difficult years) ever gave me any kind of promises.
I still carefully select and buy from other retailers movies from those two studios with lossless audio that I want to enjoy in my system(latest being Alita). I would definitely love K to offer me the full package and get my hard earned $, if it was the case I would have definitely bought even more movies. Will this make me sell my system? Still not enough to beat the rest of their offering(i.e. 232 movies in 4K not available on disc!!!!), ease of use and great customer service.
I appreciate what K offers and fully enjoy it together with my family and friends despite its few limitations. For the record 95% of those watching can't hear a difference between Atmos and DTS 5.1 up-mixed audio(using Altitude's up-mixer).
I only want K to communicate more and maybe give some explanations on why some things are happening or why some strategic decisions are made, that's my only ask. Everything else will eventually come(but better sooner than later).
Going to now watch Rocketman which btw is still not available on disc!
Kostas