Hi, I am unable to play certain movies anymore (suddenly), I get the following screen message:
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"Cannot play movie. This movie is rated higher than the current parental control level.
Press OK and then enter your passcode to change the parental control level."
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I get this message for movies that are rated PG, PG-13, and R (all my current movies are one of these ratings). But there are other movies with the same rating that I'm able to play without any 'screen messages'.
I also never set any parental controls. Nor do I get an option to enter a code, because no code was ever set.
If I go to the "Parental Control" settings via the TV, it is set at "All Movies".
And if I go via the web interface, there is no parental control set nor password code set; thus, all should be allowed.
Has anyone esle had this issue before?
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One more thing, I have an M300 player in another room and it can play any movie just fine from the same server.
-----------------------
"Cannot play movie. This movie is rated higher than the current parental control level.
Press OK and then enter your passcode to change the parental control level."
----------------------
I get this message for movies that are rated PG, PG-13, and R (all my current movies are one of these ratings). But there are other movies with the same rating that I'm able to play without any 'screen messages'.
I also never set any parental controls. Nor do I get an option to enter a code, because no code was ever set.
If I go to the "Parental Control" settings via the TV, it is set at "All Movies".
And if I go via the web interface, there is no parental control set nor password code set; thus, all should be allowed.
Has anyone esle had this issue before?
-----------
One more thing, I have an M300 player in another room and it can play any movie just fine from the same server.
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