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Anyone else not able to sign in to the app today?

superpoppa

Well-known member
I can’t seem to sign into my app, says unexpected error occurred when asking for my credentials.

Anyone else have this today?
 
They are doing maintenance:
Dear Kaleidescape Customer,
We want to make you aware that on Wednesday, January 26th from 3:00 AM PST to9:30 AM PST, there is a scheduled maintenance of the Kaleidescape movie store. We will be using this time to upgrade our infrastructure and speed up overall performance of our services.
During this maintenance window, the following services will be unavailable:
  • Kaleidescape movie store (web, mobile application)
  • Onscreen movie store purchases
  • Movie download services

Movies that are already downloading when maintenance begins will continue to download through the outage, but will not be playable until after the maintenance window. Customers will be able to watch previously downloaded content during this outage without any issues.
All operations, including movie downloads will resume immediately after the maintenance window.
Sincerely,
Tom Vaughan
VP, Engineering
 
Please check your junk/spam folder to see if the message went there. If so, you may want to add the sender to your approved senders list.
 
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