• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

1917 upgrade bar has been stuck on my downloads screen for 3 days

CINERAMAX IOPH

CINERAMAX IOPH

Well-known member
Here is a little bug of little consequence but...1917 upgrade stuck.PNG

The new Atmos track is a big improvement with overhead creaking in the TRIPWIRE scene also dirt falling from overhead on the last scene, playback is fine. What gives with the stuck progress bar?
 
Recycle the power.
 
I'm assuming you checked to be sure you didn't accidentally hit the Pause Downloads button. You might try adding another movie to the download Q, see if that gets it moving, also email Support.


Jim
 
It would appear that there was some sort of issue with your system communicating back to the headend that the update completed and thus the stuck status bar. Did you, by any chance, manually delete the old version of 1917 while the new one was still downloading?

You should definitely reach out to Support so that we can take a closer look at what's going on.
 
Hi, not at first but might have last night, I deleted to re-download, now I don't have the title and it stuck.

Sure as soon as I have a chance, Thanks!
 
You must log in or register to reply here.
Back
Top