• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

109 Discs Awaiting Ejection

AdamGT3

Well-known member
Hi

I just tried to watch a movie and noticed it was greyed out. Scrolling through the list I noticed a number of them greyed out.

Having just checked the web interface it says a 109 discs are awaiting ejection and each on in the menu says insert disc.

What can cause this....that is a lot of discs!!

Thanks

Adam
 

cinelife

Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
This can happen from time to time. I've never gotten an reason for it, but it is usually attributed to an optical drive reading issue, if it doesn't read a disc correctly, it will tell you to eject it. I'm sure you've tried powering off (unplugging power) for a minute and trying again. I'd still contact Support directly, obviously could be something else.

Jim
 

AdamGT3

Well-known member
Thanks Jim

Have now resinserted all the discs but 3 won't be recognised. One was installed in 2013, 2 others are the kids favourites...typical!

Is K hardware becoming more frail (as a result of cost cutting) or just due to age as the number of failures seem to be getting higher (drives, etc). It used to be that your hardly heard of drive failures.

Frustrated as wanted to watch a film and spent the evening ejecting 109 BluRays and then reinserting.
 

Transepoch

Well-known member
I'd try checking them in another player. Quite often I find the discs themselves are failing as they age. Don't believe those little inserts telling you how the disc was manufactured to the exacting specifications of an almighty power (so any problems must be with the player.)
 

Kostas

Well-known member
⭐️⭐️PATRON⭐️⭐️
Thanks Jim

Have now resinserted all the discs but 3 won't be recognised. One was installed in 2013, 2 others are the kids favourites...typical!

Is K hardware becoming more frail (as a result of cost cutting) or just due to age as the number of failures seem to be getting higher (drives, etc). It used to be that your hardly heard of drive failures.

Frustrated as wanted to watch a film and spent the evening ejecting 109 BluRays and then reinserting.

Adam,

This happened to me 3-4 years ago, I never understood why. All 320 discs had to be ejected. Frustrating I know.....
Only happened once so I did not investigate any further but 5 discs were never recognized again in any of my three vaults (2 DV700 & 1 M700). They nevertheless played fine from my Oppo.

Kostas
 

cinelife

Administrator
Staff member
Forum Administrator
Moderator
⭐️⭐️PATRON⭐️⭐️
Authorized Kaleidescape Dealer
And now they have....random!

May be a drive failing in the M700. Are they easy to replace?



I agree, could be the drive, not hard to replace, but also agree with the comments above that some bad discs might be the root cause. Every once in awhile I get a "must eject a disc" message in one of my Vaults. These usually come after the periodic inventory completes a cycle.


Jim
 
Top