• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

Search results

  1. E

    US BR & 4K Releases for July & August 2022

    I think Maverick downloaded last night?!!!
  2. E

    Strato S Front Panel LED Not Working

    Thank you for reaching out Mike. PM sent.
  3. E

    Strato S Front Panel LED Not Working

    Appreciate the insight Jim. Thank you for that. Here’s my last few interactions with the dealer handling the case: July 8th: Dealer says they would reach out to K. No response July 14th: I ask dealer for update. Dealer says they’ll contact K. No response July 20th: I ask dealer for...
  4. E

    Strato S Front Panel LED Not Working

    It's not so much about the light not working, its more about the lack of support/communication that worries me. To not return calls or emails and to just pawn me off to a dealer is not acceptable.
  5. E

    Strato S Front Panel LED Not Working

    They told me the same thing. Unit has to be replaced. They attributed to a bad batch of LED’s that was used. At least that was the info that was communicated to me.
  6. E

    Strato S Front Panel LED Not Working

    Thanks for the advice guys. I did check the settings on the lights and verified it was correct. Also checked it an additional time when I was on the phone with K support. For me personally it was the way I was “handed off” to the dealer that I didn’t think was very cool. The communication just...
  7. E

    Strato S Front Panel LED Not Working

    A few months back I purchased a used (but with warranty till 2025) Strato S. This was my first dive into the Kscape world and was super excited to get started. Unit functioned perfectly until about a few weeks later (middle of May I believe) when I noticed the front panel display would not light...
Back
Top