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Search results

  1. G

    Question to the community -How many of you use conventional TVs vs. projector screens?

    83 in LG OLED
  2. G

    Disappointed new owner

    I had roughly the same issue. Went through 3 servers with the same end result “cannot find server.” One tech indicated, or maybe it was on this forum, that K got a bad batch of network cards. Another on the phone said “no, it was the on/off switching kept turning the server off.” Was a...
  3. G

    Terra Full, Now What?

    BTW that was cleverest, funny, enjoyable movie I have downloaded in quite awhile. The new transformers was so pale in comparison.
  4. G

    Josh.ai

    Like many Apple TV users (gen1-3) I had intermittent audio drop outs (few sec each time) when streaming Atmos shows. These have mostly subsided. if they start occurring I just change audio to 5.1 and that works for that show. Roku Ultra for me ALWAYS presents a HDCP error page which is also...
  5. G

    Josh.ai

    It did help. Seems to be working fine but without the unintended activations. Thanks.
  6. G

    Josh.ai

    Thank you for your thorough reply. I’ve adjusted it to “2” using your helpful instructions. I update you if it helps tonight.
  7. G

    Josh.ai

    I have Josh Ai and Control4. I just use one micro in the same room as my HT. I have an issue of Josh “hearing“ a wake command when I watch streamed TV shows or movies. I have had to ask Josh mute itself to prevent it. I cycled through all the wake words. I am currently on Ok Home. Does...
  8. G

    Strato C + Terra 6 Troubleshooting

    They prefer to protect their dealer network first, and I applaud that decision otherwise we would all be dealing with purchases online which allows detached disregard. If you do not have a dealer they will offer tech support in the absence of a dealer. The tech support rep has the authority to...
  9. G

    Strato C + Terra 6 Troubleshooting

    Sorry you are experiencing this. Of course, I went through the same glitch (times three) with the malfunctioning network card in the Terra. I did have some temporary relief delaying the inevitable by unplugging for 60+seconds the terra, strato, my network switch and modem. Restarting the...
  10. G

    Strato C + Terra 6 Troubleshooting

    Thought I would update the community. My second 12TB terra went offline. So that is one compact terra 6TB and two 12TB replacements—all three with bad network Issues. This time the dealer called in to Kscape tech support and they admitted they got a bunch of compact terras with bad network...
  11. G

    Are Kaleidescape server prices in the real world?

    Hope I understand your query properly, you can go to the main Kscape store tap movies then tap “All” in the upper left corner and then the filter in the upper right corner and when the drop down options come up check the box next to “movies I own” and hit apply. That shows you all the movies...
  12. G

    Is there is no truth-serum organization validating ethernet cable category speeds?

    Wow, great educational reply. Thank you.
  13. G

    Is there is no truth-serum organization validating ethernet cable category speeds?

    Thanks for the reply and the outstanding humor via the comments you mentioned. They really took some time to write. Also, thanks for the confirmation and recommendation for some other reliable cable companies. Each time I buy a new piece of hardware I wind up learning valuable knowledge I...
  14. G

    Is there is no truth-serum organization validating ethernet cable category speeds?

    While researching network routers and switches to setup my Kscape terra 12TB I came across this article from Bluejeans Cables indicating that cable companies can supply CAT 5e, 6 or 6a but there is no testing that ensures what you purchased actually delivers the specified speed by category. The...
  15. G

    Strato C + Terra 6 Troubleshooting

    Dealer came yesterday with my replacement new compact terra 12TB. Kscape did not preload all my movies as they said they would, but all the movies loaded overnight. This is my third compact terra in less than 6 months. The previous two suffered from network issues which you can read about...
  16. G

    One 16 port switch or two 8 port switches each with dedicated line to same router?

    Oh well thank you for your reply. I thought I might be ok with two 8s but it is reassuring to read your reply.
  17. G

    One 16 port switch or two 8 port switches each with dedicated line to same router?

    Hi all. I’m wondering if there is any disadvantage in my using two 8 port switches If each has a dedicated line (cat 6a) back to the same router? When i received my Kaleidescape strato C and compact terra 12TB my current 8 port switch was full. So I had the dealer put them on a new additional...
  18. G

    Strato C + Terra 6 Troubleshooting

    You give me hope that all will be well with my replacement too. This will be my third terra in less than six months. This one they say was likely caused by power supply malfunction and not network related as my first one was. Still It makes me nervous.
  19. G

    Compact Terra 6TB - front panel blinks 3x then goes off

    Whew. Good. Have a lot of movies already on it. Would like to get a trouble-free version.
  20. G

    Compact Terra 6TB - front panel blinks 3x then goes off

    sigh. I got a replacement too. Didn’t last but 1.5 months. Tech comes tomorrow morning.
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