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Search results

  1. P

    Video Processor… Lumagen

    I just disconnected every single cable and power supply, reconnected everything back up. Started my system with the Lumagen first then powered on my JBL. Everything worked. I powered off, waited 5 minutes and started everything back up. The power on the Lumagen, Projector, JBL all came on at...
  2. P

    Video Processor… Lumagen

    Thanks for the comments and reaching out again Kris. My comments came at a very heated moment of another frustrating adventure with my setup. System works without Lumagen, put the Lumagen in the mix and my audio stops working every once in a while. My kid had a party planned and I tried for over...
  3. P

    Video Processor… Lumagen

    Thanks for reaching out Kris. I bought from you, your service has been great. We got Jim involved. If there’s any way to remove audio from the equation I would be happy. Will send you an email.
  4. P

    Video Processor… Lumagen

    My Lumagen is a POS. Chris is great to deal with but I have had nothing but issues. Talked to lumagen direct, tried many HDMI cables as recommended. Works one day, next day audio doesn’t work. Works great for aspect ratio but it’s been way more aggravating then complimenting to my system...
  5. P

    SOLD: Alto 6TB

    Hi Nick, I just have the Alto and the co-star left.
  6. P

    SOLD: Alto 6TB

    Bump Both for sale.
  7. P

    Issues Setting Up Terra/Player

    “You should have a better picture when watching a movie since the new setting will play at the native resolution (23.976 FPS) vs converting that to 60FPS (which is not an even conversion, causing a very slight picture degradation).” Support has been great.
  8. P

    Issues Setting Up Terra/Player

    Just got this from support: "I connected remotely and changed 2 of your video settings, I limited the output to 13.5Gb and told it to 'allow display mode changes' from the default of 'minimize display mode changes'." Thoughts? I'm going to give it a shot this afternoon.
  9. P

    Issues Setting Up Terra/Player

    Thanks again Jim!
  10. P

    Issues Setting Up Terra/Player

    Hi Jim, Thanks for the message. I'm using Control4 with the player as my remote and I don't believe I can input numbers. What I can do is pause the movie/show and give them a timestamp of when that happens. I do have a remote for my alto and maybe I can try and pair that. I reached out to...
  11. P

    Issues Setting Up Terra/Player

    Well... HDR isn't working again. Plays for different amounts of time then I lose all video and sound for a 2 seconds and then it starts up again. So frustrating.
  12. P

    SOLD: Alto 6TB

    Co-star sold Alto still available.
  13. P

    Issues Setting Up Terra/Player

    Thanks. It’s all working now.
  14. P

    SOLD: Strato S 12TB

    Selling my mint Strato S 12TB with warranty until August 03, 2025. Selling because I upgraded to Terra Server/Strato-C Comes with original box, unused remote etc. $6000USD OBO + insured shipping from Canada Photos will be up shortly. Thanks.
  15. P

    Issues Setting Up Terra/Player

    It's all working. Thank you
  16. P

    Issues Setting Up Terra/Player

    I did replace my HDMI cables, I will try that.
  17. P

    Issues Setting Up Terra/Player

    Thanks for the suggestion.
  18. P

    Issues Setting Up Terra/Player

    My Strato-C is going to a Lumagen Radiance Pro and then to my projector. Everything worked find when with my previous Strato-S. I just swapped the 2 out.
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