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Search results

  1. T

    Terra has network error lights on

    I've tried power cycling it and changing ethernet ports. Other devices are working on that switch and ports I've switched it to. Ethernet jack on back has an amber light, but no green. Any thoughts?
  2. T

    Movie not in list but store says it's downloaded

    I went to watch reign of fire, but it's not in my list of movies. When I pull it up on the k app, it says it's downloaded and when I try and download again, it says already downloaded (same from store via Strato interface). I logged into browser based list of movies on my system thinking I...
  3. T

    24TB hard drive failure

    just got a message on screen hard drive 1 had failed or is missing. How much are replacement hard drives? I'm assuming I can't just add a non KS hard drive.
  4. T

    Any chance of ever getting an Android version of Kscape app?

    Any chance of ever getting an Android version? My wife has the Ipad app and uses it some (I'll ask her what she uses/doesn't use). I have allergic reactions to Apple devices, like a vampire exposed to silver, so would love to see an Android option.
  5. T

    Bought Pitch Perfect only to find out it's pre-order. Can I cancel?

    Apparently this was one of the VERY annoying HDR available now, HD pre-order. Why K keeps doing this on their early releases, I don't know. Normally I catch it, and if it's something I know my wife wants to watch, I buy on Vudu, who doesn't delay the HD versions like K does. Anyway, I...
  6. T

    How to setup new Terra?

    I'm adding a second Terra. Because my dealer wasn't going to be install in the time frame I wanted, he had the unit drop shipped to me so I didn't have to wait on install, and it arrived today (the wife tells me). I have no problem physically installing, but how do I register it to work with...
  7. T

    Scary due to last time -- Your system cannot contact the Kaleidescape Store

    I'm sure it's just a server glitch, but based on what happened last time I saw this. Happening to mine and a buddies system, so it's not my internet connection.
  8. T

    Underworld won't play, not licensed -- unrated vs. regular issue

    Ok, so I had previously owned Underworld (the original) and when I got my Alto I downloaded it and my other UV titles. Fast forward to this weekend, and we decide to rewatch the Underworld series before watching the latest movie. So, we notice that underworld was showing, but a light grey...
  9. T

    Spanish text on screen with subtitles off

    Ok, I'm thinking it was Spanish, but I didn't pay close attention, as I was trying to ignore it. I watched the Choice last night and whenever it showed text on the screen, like "Seven years earlier" or "15 missed messages" on the phone, they displayed a translated version of it on the screen...
  10. T

    What is your current download speeds?

    Hey guys, I'm trying to get a sense of whether my speed issues are my cable service, LAN congestion or Kscape store. Over the weekend, I mostly saw 45-55 speeds on my downloads (throttle set to 150). Friday they did a node split on my cable service to address congestion/speed issues, and...
  11. T

    New Terra - System cannot contact K store

    Ok, I had a Terra installed today. When I connect to my store account, it shows the terra. When I connect to my Alto by IP address, it shows both the Terra and Alto. Component Serial NumberLast Online Terra xxxxxxxxx Today at 4:34pm Alto withstorage xxxxxxxxx Today at 4:34pm When I go...
  12. T

    Does Terra download movies without Alto?

    I'm curious if I can take a new Terra server and move it to a different location (work -- higher speed and no bandwidth cap) to download my UV library. So, in that case, it wouldn't be on the same LAN as a Alto or Strato but would be on it's own. Will I be activating the Terra against my...
  13. T

    Alto - Strato - Terra Questions

    I started to post my questions in one of the recent threads asking similar questions, but didn't want to hijack those threads and didn't quite see my questions answered. I have an Alto w/4TB drive, and am getting frustrated by juggling content. Constantly deleting content for new movies. So...
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