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Search results

  1. C

    How do I download all movies in one go?

    Sorry - should have said I wasn't in the US/UK when I was trying to access but indeed, fair point!
  2. C

    How do I download all movies in one go?

    I've found the problem - I am not in the US/UK. Once through the VPN it now shows up...
  3. C

    How do I download all movies in one go?

    I thought that was where it should be but it is not showing in my browser... Is it an Apple/Safari thing?
  4. C

    How do I download all movies in one go?

    I am not sure whether this is a hardware or movies store issue so apologies for the post to the general forum but I've just added a Terra server to a system which previously only had two Stratos so I have a lot of movies not downloaded to the system. I am sure there used to be a way to bulk...
  5. C

    Rentals -v- Disc to Digital

    I was doing my regular search for discs to digital offers and have found two anomalies - first is that I am offered the SD version of a BluRay that I already own. No big deal but I am hardly likely to down-grade. Second and more perplexing is that I am offered rental options on some SD movies...
  6. C

    Movies have been "Completing update" for days...

    It appears to have resolved itself - taken some time but they have cleared!
  7. C

    Movies have been "Completing update" for days...

    OK - this seems more complicated than I thought! I am going through a process of replication of my 3U and 1U server to a new 1U+ server which may be the "removing servers from the system in odd ways". But what is more bizarre is that the movies does show up on the on-screen menu and I could play...
  8. C

    Movies have been "Completing update" for days...

    Can anyone advise what this means? The two movies appear fully downloaded from the state of the blue progress bar but don't show up in the server's history and on the store, I am told they have already downloaded. Should I just queue them up for re-downloading or is there something else I should...
  9. C

    What's a Terra server's maximum ingest speed?

    I am in the lucky situation of being offered some seriously high-speed internet connectivity (10GB/s!) and wondered what limits there are at K'scape's end on sending data and at my end ingesting this? I have seen some people saying 800mbps from K'scape so assume that the Terra servers at both...
  10. C

    "One moment please"

    Does anyone have any idea what the K'scape is doing when i get the horribly passive aggressive message "One moment please". No indication whether there is a software update, a network issue, some sort of STD and worse, no indication on how long it is going to sit there with the same dumb...
  11. C

    New Kaleidescape Solution to Meld Physical Discs with Strato 4K Movie Player

    Interface and Storage question Great work at Kscape working on this - thank you! Even better for those of us who have held off from Disney's handcuffs, it looks like we can continue to have the best of both worlds. I have a question on the browser interface and storage.... I have 1 x Strato...
  12. C

    Disney pricing

    I have noticed that Disney downloads in HD are $5-6 more than any other studios. Is this price-gouging given that they know that anyone who has opted-in to the House of Mouse has no where else to go? Looks like another reason not to opt-in until they treat their customers fairly....
  13. C

    SOLD: WORTH LOOKING !Legacy 1U server + 2*3U Legacy Servers + DV700 + 8 x 4TB drives for sale

    As a buyer of one of the items for sale, I can reiterate the honesty and integrity of the seller. Thank you.
  14. C

    Updating a movie's BluRay region - how?

    Just in case anyone is still interested (or has the same problem with a different disk), this was a metadata issue at K'Scape's end. Once they were aware of it, they amended the region codes and all now works fine.
  15. C

    Updating a movie's BluRay region - how?

    Sorry for the delay getting back - no, the Region Assignment section isn't there! Is this dependent on where the unit is located physically?
  16. C

    Updating a movie's BluRay region - how?

    Thanks Jim but it is not the region of the player that I need to change (I have both A and B players so am covered for most BluRays) but that the metadata shows that K'Scape does't know which region the BluRay is. According to K'Scape you can edit the metadata for a BluRay on a drop down...
  17. C

    Updating a movie's BluRay region - how?

    I have a limited edition BluRay release of Withnail & I - not entirely unsurprisingly this was not recognised by the database and so I have had to import the data manually. However, the "Edit Movie" link shows me a that the region of the disc is unknown. According to K'Scape's own advice, there...
  18. C

    iPad app can't link to C1

    Now back at the home with the troublesome Cinema One - ping does not work from the computer but the CI does connect to the internet. The computer connected wired to the same switch works fine. Looks like something with the wireless network but no idea what - I'll ask Tech Support. I'll also try...
  19. C

    iPad app can't link to C1

    I'll try the long ethernet cable (it's in a holiday home so won't be there till the weekend) but like you, the fact that some bits on the switch work and the C1 connects to the internet has me stumped too. Anyone from the Mother Ship got any ideas?
  20. C

    iPad app can't link to C1

    It is a Motorola "Centro Grande Analog Standard" as provided by my ISP. Fairly ancient but normally quite reliable.
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