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Search results

  1. C

    Amazon Prime, Apple TV+, and Netflix Titles in Store?

    Has anyone heard if we might see these non-traditional "studios" content in the Store anytime soon? Looking forward to have both Seasons of Good Omens and Foundation (soon). Thanks
  2. C

    Premier M500 Player + Denon AVR-X8500HA Audio Question

    I upgraded to a Denon AVR-X8500HA this week. Not the largest room so this is a simple Triad 7.2 audio setup. When I attempt to play content from the pre-existing Premier M500 Player the dialog audio via the 7.2 system is quite low. The same also seems to occur if the AVR is off and HDMI...
  3. C

    Premier 3U Download from Store Issue/Question

    After checking the forums for similar issues I recently bought a couple titles from the Store and also noticed I had a bunch of "updates" available for existing content. Had to have those "updates". A few terabytes of downloads later this past weekend, something seems to have broken despite a...
  4. C

    Zappati NAS and movie players

    I just ran across an "interesting to me" newsfeed article about a alledgedly shipping commercial product that seems to be a 4K equivalent to a legacy KScape Premier earlier today. Would love to have a KScape version of this due to a growing collection of 4K movies stacking up, but... Has...
  5. C

    High(er) Bandwidth HDMI Cabling

    As technology matures, often one finds themselves in need of improving some supporting items. In my case I have a couple long HDMI 1.2 based runs (75' and 50'). With new features like HDMI eARC (and ARC) if you have recently completed a project where longer HDMI runs were required and did not...
  6. C

    Web Security and Kaleidescape

    I have decided to add another layer of security to my home network. What URL (or URLs) does a server or player use to talk to the Kaleidescape service cloud. Can I simply white list kaleidescape.com to ensure it is exempted from this new security mechanism? The good news is that the service...
  7. C

    Another Kinda Out of Warranty Question (or two)

    With the 3U restored from the other thread I thought I would treat myself to a storage upgrade to 6TB drives as the original 3TB have about three+ years of spinning spindles and should be rotated out. BUT... I went to replace a 3TB with a new 6TB and the 6TB would not seat as far back as I...
  8. C

    Out of Warranty Question

    How does one engage for out-of-warranty repair with Kaleidescape? My original dealer no longer resells Kaleidescape or I would ask them. I see KREPAIR-SERVER Minor Repair for server (RMA required) in a price guide. How can I determine if this is a minor repair? I suspect power supply due to...
  9. C

    Disney + 20th Century Fox Content Future

    With the current Wall Street speculation that Disney is acquiring 20th Century Fox, a quick Q. For users who did not accept the amended service agreement regarding Disney content, would 20th Century Fox titles be affected (included at some point) by this if in fact Disney acquires them? Cheers
  10. C

    Did the SCOTUS just change the rules?

    Before the forum lost some content I had posted a question about the applicability of the Magnuson–Moss Warranty Act and how Kaleidescape seemed to navigate around this Act by insisting that only HDDs from Kaleidescape only be installed into Kaleidescape equipment. At the time I mentioned that...
  11. C

    Changes to Terms of Service Q

    As we have a few recovering attorneys on this site who enjoy A/V, I have a question. DirecTV emailed out a notification today, April 1, about changes to their terms of service and thus the Customer Agreement. Before asked, no this is not an April Fools prank. Perhaps others on this forum also...
  12. C

    Longer than Usual HDMI runs and other cabling Qs

    It's with a slightly sly smile I ask... If your existing room had a 15 meter (~50ft) HDMI cable connecting a 1080p panel and equivalent receiver and everything worked without issue, when you chose to upgrade both the panel and receiver (even if they are later 4k models but same manufacturers)...
  13. C

    M700 Web Server Issue?

    Has anyone else had difficulty loading into the web server on their system? Especially an M700? I realize that OS, browser changes, Java, and anti malware may be contributing factors, but I am stumped. The M700 pings properly, and is listening on port 80 (telnet to that port works). I...
  14. C

    Ant-Man Blu-ray Import Issue

    Just tried twice to load Ant-Man into a M700 Disc Vault and got the eject due to import error. Disc is brand new from the case. Anybody else have this issue with this title? This was purchased from Best Buy and is the 3D and regular Blu-Ray bundle. I did double check, this was the normal...
  15. C

    Disc Vault randomly ejecting Blu-Ray discs

    I just happened to notice that my K Vault had the "discs awaiting ejection" message displayed on it this morning. It promptly ejected "Finding Nemo", "Hook", and "The Simpsons Movie" blu-ray discs. I waited a moment and reinserted these titles. It once again rejected "The Simpsons Movie"...
  16. C

    "Net Neutrality" and Kaleidescape

    For the US based forum members... I thought that someone might post about the recent decision that the US Court of Appeals for the District of Columbia Circuit made regarding the Federal Communications Commission's "net neutrality" rules (Open Internet Order). Has anyone in the dealer network...
  17. C

    CES 2014 and Kaleidescape

    Ref: http://www.prnewswire.com/news-releases/kaleidescape-named-2014-ces-innovations-design-and-engineering-awards-honoree-235388911.html With Kaleidescape winning this CES 2014 award, I imagine that Kaleidescape will be represented at the show more than usual for CES; perhaps even a new CEO...
  18. C

    Support using support@kaleidescape.com for Store Support Issues

    Has anyone tried using email via support@kaleidescape.com or sales@kaleidescape.com yet? These email addresses are provided in the "Help" section of the Kaleidescape online store. If so, what was your experience like? I tried using this for the first time this past Wednesday AM for my Wizard...
  19. C

    Sony "4K" UHD download store, anyone using it yet?

    I was just reading an article talking about Sony's upcoming VPL-VW500ES projector. While the article was neat, it talked about ". . .Sony just launched its 4K movie download service called Video Unlimited 4K, which already offers 70 movie titles and the hit TV show Breaking Bad." Ref...
  20. C

    "Mastered in 4K" - Do these work and is it worth it?

    All, In watching upcoming Blu-Ray releases, it appears Sony is releasing titles with tag line "Mastered in 4K", with subtagged lines "optimized for 4k ultra HD TVs" and "Plays on all Blue-Ray players. . ." Ref: Amazon.com: Spider-Man (Mastered in 4K) (Single-Disc Blu-ray + Ultra Violet...
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