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Search results

  1. B

    Terra Trouble

    Hope I can find a fellow Mac user that might be able to advise me on how to troubleshoot my Terra. I had trouble finding a movie and discovered my Terra had disappeared from my Strato system. Got in touch with K and they were great and sent me some instructions to pull some data they might be...
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    Strato Question

    Any tips on how I can get cover art on me K-cape iPad or computer? Only movie info I'm seeing is a list. My Premiere system is working as advertised. Getting ready to pair them when my Co-Star arrives and trying to resolve all the pending issues beforehand. Thank you!!
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    Vault Cleaning FYI

    Before I get into the meat of my post I think I should warn those with units still under warranty that you'll likely have warranty issues if you crack the case of your vault (M700 / CV700) without getting prior approval from K. That said, if you have any malfunction while the unit is under...
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    New Releases

    Just a question for those with systems of awhile. If you buy a new release that isn't in the K system you get the request to add the UPC code, etc. If I don't care enough about it to send K the disc etc, will I get the data and cover art when someone else does if I add the UPC to the entry...
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    The Pacific

    I have had a Kaleidescape system for about 2 months now without any issues until yesterday. I have had zero freeze or pause issues until I tried the watch the HBO series "The Pacific." I have watched it a number of times but yesterday I discovered that it just freezes up within a few seconds...
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    Router Question

    As a FIOS user I have a Verizon branded router. Mine is a version of the Actiontec MI424-WR Rev C. I have a PAKEDGE Gigabit switch inbound and have purchased plenty of CAT 7 cables. My worry is that the router will be a weak link and slow things down. Dealing with Verizon is less than a...
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