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Big Trouble in Little China

K-Addicted

Active member
Downloaded this film yesterday and its extremely pixelated and distorted. Anyone have the same issue? Going to delete and redownload to see if its just my system or a problem with the download itself.
 
Downloading the title now to one of my test systems. Were you seeing this pixilation and distortion throughout playback or just in specific scenes?
 
Same issue. Downloaded multiple times and did not resolve.
 
Downloading the title now to one of my test systems. Were you seeing this pixilation and distortion throughout playback or just in specific scenes?
Entire video.
 
I also see the macroblocking during playback. Our Content team is working on determining the cause and coming up with a fix as quickly as they can.
 
Yes, the same thing here. Playback was choppy, freeze ups, etc..(other movies play fine). I just deleted it, and will re-download once this gets fixed.

Jim
 
An update is available to download
“Audio and video improvements”
 
An update is available to download
“Audio and video improvements”
I updated mine today but it is still pretty well unwatchable. I will try deleting the movie and renown loading it to see if that work.

Wayne
 
Hi All -

We are reviewing this title, so I have pulled it back from the store while we investigate and look to fix.

Luke
 
Hi All -

We are reviewing this title, so I have pulled it back from the store while we investigate and look to fix.

Luke
It is now back to the Store, updating now

 
The cleared version is now live.

We'll be sending an announcement to customers who had purchased this title already to download updating them on the status.

Apologies for the delay.

Best,

Luke
 
Any word on whether third time is the charm?
I have only checked out the various marked scenes and they look fine this time. I have not watched the entire feature, but what I have seen looks as I would expect an HD title to look.

Wayne
 
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