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Recent content by Surge

  1. S

    Elvis rental not in 4K?

    Thank you Mike for following-up on this, really appreciate it! I will rent it tonight. Happy Holidays.
  2. S

    Elvis rental not in 4K?

    Thank you. Will do. FWIW, I have never seen a quality limitation by renting vs buying in the Apple Canada store. Certainly this movie is available to rent from iTunes in 4K.
  3. S

    Elvis rental not in 4K?

    There’s no such thing as geo limitation on the quality a rental! Come on man. Must be an error.
  4. S

    Elvis rental not in 4K?

    I guess I’ll just rent on Apple TV X Email to support has not been replied to.
  5. S

    Elvis rental not in 4K?

    here’s what I see:
  6. S

    Elvis rental not in 4K?

    Hi, I’m seeing that only purchasing Elvis is in 4K/HDR, the rental is HD. Is that correct?!
  7. S

    Alien Director's Cut Audio Issue

    You always want bitstream. You don’t want the Kaleidoscape to decode the audio.
  8. S

    Alien Director's Cut Audio Issue

    This could be an HDMI cable data bandwidth issue. Are you using cables longer than 3m and are they good quality and rated for 4K/60? Also try unplugging and plugging in 3x at each end.
  9. S

    Stewart Filmscreen Vistascope versus Wallmask

    Stewart has excellent customer service. They are the best in the business. It costs more but you get what you pay for!
  10. S

    Problems with Strato playback

    This is an HDMI issue. You mention that you “tried multiple cables” - which ones? What lengths? My Strato is connected to a Lumagen which then outputs to a JVC RS3000. For years I was using a Denon 8500, which owns Marantz. I have no issues. I am using Tributaries HDMI cables. Make sure they...
  11. S

    Odd OS bugs?

    Noticed a few odd bugs for the first time in about a year of use. Any ideas what these are? • when viewed from the K-scape Menu / Settings Status page, kOS is 0 and System time is unknown. When viewed from the URL [IP address of player] kOS version is 10.13.4-23647 • rented movie has “Play...
  12. S

    Request from Kaleidescape: Mobile Apps feedback

    Second Screen app stopped working today. Never had issues until now. Says it cannot connect. The other app works. Also, on the K-scape, I’m seeing kOS version 0.0.0-0 and Current Time Unknown; but via the ip address URL I do see the kOS version as 10.13.4-23547. Also, a rented movie has the...
  13. S

    Avatar/Titanic TruCut Motion on KScape?

    The home release of the movie was at 60 fps, not 120.
  14. S

    Avatar/Titanic TruCut Motion on KScape?

    Deleted
  15. S

    Avatar/Titanic TruCut Motion on KScape?

    You mean at 60 fps. No films have been released at 120.
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