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Recent content by Luke

  1. Luke

    Movie Updates

    There has been an update to Licorice Pizza - it is now available in 4K HDR. If you already purchased in HD, you should now see the option to download the new resolution version. Luke
  2. Luke

    Request: Necessary Roughness

    This one had some issues on the back end we have resolved - coming soon!
  3. Luke

    The Fall (2006, Tarsem Singh) in 4K HDR?

    Hi @dla26 - This is a great place to note titles you are interested. As @Substance points out, our catalog growth is driven by analyzing what content looks like it will be popular with our users, so all purchases are also votes to get more "movies like this" in our queue. Regarding The Fall...
  4. Luke

    Incorrect version listed for Red Cliff

    Hi @Skynet Cinema - Audio: Mandarin DTS-HD Master Audio 5.1 Subtitles: English Subtitles English Subtitles for the Deaf and Hard of Hearing Spanish Subtitles Luke
  5. Luke

    Rock and Roll Hall of Fame Update

    Hi @cinelife and all The runtime listing was a crossed metadata issue that has been updated. It should accurately reflect the feature runtime later today. The original extended version has a series of glaring artifacts and other video playback issues when played on any Strato device or newer...
  6. Luke

    David Gilmour: Remember That Night playback issue

    All issues should now be resolved.
  7. Luke

    David Gilmour: Remember That Night playback issue

    Apologies for the delay here . We need to pull the sales down for an hour or so - should have this sorted soon.
  8. Luke

    David Gilmour: Remember That Night playback issue

    Certainly a glitch - let me look into that
  9. Luke

    David Gilmour: Remember That Night playback issue

    Hey All - New versions should release today and be available as a new update. Best, Luke
  10. Luke

    Rental credits

    Hi All - @cinelife as usual is spot on - when they describe something as "premium," the studios have theatrical expectations and limits around the film. A good rules of thumb on rental credit: Credit usually applies if both rent and purchase are options when you are shopping for the...
  11. Luke

    David Gilmour: Remember That Night playback issue

    Update: This also impacts David Gilmour: Live in Pompeii. We will provide an update as soon as we have a fix that we can deploy.
  12. Luke

    David Gilmour: Remember That Night playback issue

    A playback issue was noted on David Gilmour: Remember That Night. We are investigating and will update as soon as we can.
  13. Luke

    Big Trouble in Little China

    The cleared version is now live. We'll be sending an announcement to customers who had purchased this title already to download updating them on the status. Apologies for the delay. Best, Luke
  14. Luke

    Big Trouble in Little China

    Hi All - We are reviewing this title, so I have pulled it back from the store while we investigate and look to fix. Luke
  15. Luke

    No Time To Die - now available to rent - Why no Dolby Atmos audio?

    The Atmos update is now live. If you rented and have not yet watched the film, the update should be available under My Updates on the store. If watched it yesterday before the update came through, please let me know.
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