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Recent content by gregams

  1. G

    Excel Access to ALL movies (downloaded and not downloaded)

    Great small feature update here. In same situation as @Noah Winter while I am saving up for another server to add to my system so having this kind of information would be great with a few commands.
  2. G

    pricing for the 48 TB prime?

    pricing for the 48 TB prime?
  3. G

    Movie Store Gift cards

    My e-mail address is on file and shows the dealer of record for my system. My family could go to a place on the K home page for gifting and enter my name and e-mail address (if they needed more info including home address that's fine too) along with the amount and a gift message. The KScape...
  4. G

    Movie Store Gift cards

    agreed - this topic has been mentioned in person to dealers and K reps on more than a few times, videos, and podcasts. No family member is going thru this arduous or cumbersome process. My dealer and I proposed solution options to the territory reps and company employees we met at CEDIA about a...
  5. G

    Movies on Sale...

    really enjoying the mobile app sending the notifications of special pricing for items on the Wish List. Saves a lot of time tracking and saving money!
  6. G

    HDR/Mission Impossible Slight Delay/Lip Sync Lag

    I wasn't sure if anyone had a chance to watch Mission Impossible Dead Reckoning on the Kaleidescape yet. I watched a few scenes yesterday in advance of having people over this Saturday to watch and noticed at least the HDR version has some dialog portions where there is a bit of a lag/lip sync...
  7. G

    Difficulty Reading Movie Message

    Thanks for everyone's help on this. We did verify with Kaleidescape support monitoring the system and found the problem to be a bottleneck of throughput on the Araknis network switch dedicated to the theater. Supposed to get 1 Gbps and only getting 330-350 Gbps causing the Difficulty Reading...
  8. G

    Difficulty Reading Movie Message

    Just tested all 4 Apple TV's, averaging: Download: 942 Mbps Upload: 114 Mbps
  9. G

    Difficulty Reading Movie Message

    actually just re-ran the speed test on Kaleidescape and now getting this value roughly on all (note the one in red)
  10. G

    Difficulty Reading Movie Message

    The other devices connected to the switch are just 4 Apple TV's dedicated to this same zone along with the Strato C. I haven't had a chance to run content thru the theater in the last 24-36 hours but plan to do so later today to see if the error is persisting
  11. G

    Difficulty Reading Movie Message

    The signal chain is from the dedicated Strato to the Storm Audio Processor to the MadVR and onto the Sony Projector it is networked using an AVPro MXNet 10G Switch. Previously, we had the Kaleidescape running from thru the AVPro MXNet 10G transceiver included in the signal chain; that was...
  12. G

    Difficulty Reading Movie Message

    Here are the speeds between each component. Each device is run 3 times in the speed test in correlation with the others.
  13. G

    Difficulty Reading Movie Message

    Thanks for providing that insight and steps. I just ran mine across my 2 Strato C's and 2 Compact Terras. The Strato C for the theater is the one that was showing the message. This is new to me so not sure how to translate these results.
  14. G

    Difficulty Reading Movie Message

    Thanks for that; will troubleshoot with my integrator since they have additional HDMI's available and it's running thru the signal chain that I would want them to work thru; ticket submitted.
  15. G

    Difficulty Reading Movie Message

    any way to pinpoint that? Have been running speed tests at the router and getting plenty of throughput. Not sure how to check it thru a switch since it's running directly from the audio processor to the madVR and to the projector. No issues on the other inputs (gaming systems, apple TV's) and...
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