• Thanks for visiting the Kaleidescape Owners' Forum

    This forum is for the community of Kaleidescape owners, and others interested in learning about the system, equipment, services, and the company itself.

    It is run by a group of enthusiastic Kaleidescape owners and dealers purely as a service to this community.

    This board is not affiliated in any way with Kaleidescape, Inc.
    For official technical support, product information, or customer service, please visit www.kaleidescape.com

  • You are currently in "Guest" mode and not logged in with a registered account.

    The forum is free to use and most of the forum can be used by guests who are not registered....

    ... but we strongly encourage you to register for a full account. There is no cost to register for a full account.

    Benefits of registering for a full account:

    • Participate in the discussions! You must have a registered account to make posts on the forums. You will be able to start your own thread on a topic or question, or you can reply to other threads/discussions.
    • Use the "Conversation" feature (known as "private messaging" on other forums) to communicate directly with any of the other users here.
    • Access the Files area. The "resources" area of the forum contains many "Favorite Scene" and Script files that can dramatically increase the enjoyment of your Kaleidescape system. Go directly to great scenes in your favorite movies, created by other owners, and add automation to playback of your system with Scripts.
    • You won't see this annoying notice at the top of every screen!😊

    It's easy and free to register for the forum. Just click the "Register" button in the upper right corner of this page, and follow the instructions there.

Lord of the Rings

This is so strange I own all versions of Hobbit in HD. For " An Unexpected Journey" Standard is 36.99, for the Extended is 15.99 "The Desolation of Smaug" Standard is 36.99, for the Extended is 15.99 but for "The Battle of the Five Armies" Standard is 15.99 , for the Extended is 36.99.

All of the LOTR were 15.99

Does anyone else have this issue?
 
Mr. Integration said:
This is so strange I own all versions of Hobbit in HD. For " An Unexpected Journey" Standard is 36.99, for the Extended is 15.99 "The Desolation of Smaug" Standard is 36.99, for the Extended is 15.99 but for "The Battle of the Five Armies" Standard is 15.99 , for the Extended is 36.99.

All of the LOTR were 15.99

Does anyone else have this issue?
Click to expand...

I was seeing this somewhat yesterday. We were discussing it here.

I'm seeing now that all the extended editions give me upgrades at $15.99, but all the normal editions are $36.99.
 
I believe the pricing depends on which version you already own... at least that is the case for me.

I own all three of Hobbit movies in the standard version, but only two in the extended edition. All owned titles are displaying a $15.99 HDR upgrade while the one title I do not own (The Battle of Five Armies) has a non-upgrade price of $36.99.

1606932954050.png

I suspect the ownership wedges may be confusing things a bit :confused:
 
Possibly, I had seemingly owned all versions in HD though as well.

I hit for the cycle and just bought all 6 films earlier in the extended edition since it was presenting $15.99 for them today. That's works for me anyhow I think. I doubt I'd ever rewatch the theatrical and the extended. I'd consider the extended editions the premium ones, so that's all I really want.
 
Well I think we have identified the issue as the ones at 36.99 do not show up in my "Digital Offers"
 
I see both Standard 4K and Extended showing at 4.42 - does that mean I should buy each one of them OR if I buy say Standard I also get Extended?
Just checking.
 
todo said:
I see both Standard 4K and Extended showing at 4.42 - does that mean I should buy each one of them OR if I buy say Standard I also get Extended?
Just checking.
Click to expand...

For me I did not get both buying normal or extended as I tried normal for LOTR and extended for the Hobbitt.


Sent from my iPhone using Tapatalk
 
I was just charged for my extended edition HDR pre-orders. The Fellowship of the Ring is downloading now.


Sent from my iPhone using Tapatalk
 
@todo Confirming - The Theatrical and Extended Editions are separate purchases.

@everyone else

All of the extended editions have completed QA and should download this weekend.

Best,

Luke
 
andy said:
I believe the pricing depends on which version you already own... at least that is the case for me.

I own all three of Hobbit movies in the standard version, but only two in the extended edition. All owned titles are displaying a $15.99 HDR upgrade while the one title I do not own (The Battle of Five Armies) has a non-upgrade price of $36.99.

I suspect the ownership wedges may be confusing things a bit :confused:
Click to expand...
This is correct. Exactly the same for me. I do not own the extended edition of "The Battle of the Five Armies", neither in SD or HD. It nonetheless has the ownership wedge only because I own the theatrical cut. Now that I have upgraded the Theatrical Cut to 4K the Extended Cut shows as owned in 4K as well which is not the case. Those of us seeing a $36.99 "upgrade" price it is simply because the movie is not owned in any resolution despite having the ownership wedge.

Hobbit.jpg

Same for other movies with different editions, i.e Fast & Furious 6. Something maybe for @MikeKobb to look at as it can be confusing.
F&F.jpg

Not an issue when browsing from the K app. No ownership shown.

IMG_0418.jpeg
 
Kostas said:
This is correct. Exactly the same for me. I do not own the extended edition of "The Battle of the Five Armies", neither in SD or HD. It nonetheless has the ownership wedge only because I own the theatrical cut. Now that I have upgraded the Theatrical Cut to 4K the Extended Cut shows as owned in 4K as well which is not the case. Those of us seeing a $36.99 "upgrade" price it is simply because the movie is not owned in any resolution despite having the ownership wedge.

View attachment 1680

Same for other movies with different editions, i.e Fast & Furious 6. Something maybe for @MikeKobb to look at as it can be confusing.
View attachment 1677

Not an issue when browsing from the K app. No ownership shown.

View attachment 1679
Click to expand...

I only own the Blu-ray Theatrical Editions, but I get a check mark by both Theatrical and Extended, as well. But I was given the options to upgrade my Theatrical Versions to Extended Versions.

When I put that disc in my Alto, I can upgrade my Theatrical Edition to the HD Extended Edition for $1.94 or to 4K HDR Extended Edition for $4.42.


f0234d6e23ae64a4c4bd554aad093e2e.jpg



9321f8a6d23d70060abfad8af8db3776.jpg



Sent from my iPhone using Tapatalk Pro
 
Last edited:
It looks like to me the price varies based on a “Digital Upgrade” offer and a “Disc to Digital” offer.

For example, I have the first Hobbit movie which I had previous did a “Disc to Digital” offer on. After I did that upgrade, I removed the “cataloged” physical disc version from my system. So for that movie it shows I can do a “Digital Upgrade” to the Theatrical Version only for $15.99, while the Extended Edition was still the full $36.99.

For the second Hobbit movie, it was showing the exact same “Digital Upgrade” offers as the first movie. But this time I added the physical disc back into the Alto, and “cataloged” the movie again. With the “physical disc” cataloged I now get the “Disc to Digitals” offers to buy either the Theatrical or Extended version for $4.42.

So it looks like to me, to get the $4 deal, you need to have the physical disc cataloged in the system. That way you get the “Disc to Digital Offers” which is way cheaper than the “Digital Upgrade Offers”. And the “Disc to Digital” offer applied to both versions of the movie, even when you only have one version on disc.

a0f2ed18f3aadface02922cbfedc0528.png




Sent from my iPhone using Tapatalk Pro
 
ccool96 said:
It looks like to me the price varies based on a “Digital Upgrade” offer and a “Disc to Digital” offer.

For example, I have the first Hobbit movie which I had previous did a “Disc to Digital” offer on. After I did that upgrade, I removed the “cataloged” physical disc version from my system. So for that movie it shows I can do a “Digital Upgrade” to the Theatrical Version only for $15.99, while the Extended Edition was still the full $36.99.

For the second Hobbit movie, it was showing the exact same “Digital Upgrade” offers as the first movie. But this time I added the physical disc back into the Alto, and “cataloged” the movie again. With the “physical disc” cataloged I now get the “Disc to Digitals” offers to buy either the Theatrical or Extended version for $4.42.

So it looks like to me, to get the $4 deal, you need to have the physical disc cataloged in the system. That way you get the “Disc to Digital Offers” which is way cheaper than the “Digital Upgrade Offers”. And the “Disc to Digital” offer applied to both versions of the movie, even when you only have one version on disc.

a0f2ed18f3aadface02922cbfedc0528.png




Sent from my iPhone using Tapatalk Pro
Click to expand...

This is exactly my experience. Digging out my packed discs now as my OCD always had me remove the BluRay disc from my system once I had purchased the HD version.


Sent from my iPhone using Tapatalk
 
Yeah, I removed them also and would have to go digging in storage for the discs. Decided to just pay and now enjoy....
 
You must log in or register to reply here.
Back
Top