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  #11  
Old 1 Week Ago
SJHT SJHT is offline
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They seem to be a bit random, but playing the 1080P bluray Star Trek Beyond with the Atmos soundtrack from an Alto from a DV700 pretty much gives me at least one dropout during the first two or three chapters. Have also had dropouts from my Strato. My pure guess is that it only happens when the movie is not stored on the local device and it is streaming from another Encore component. In the case of the Alto, I can remove the movie from the DV700 and insert it directly into the Alto, it seems to work fine. Just like when I play it from my Oppo. Just guessing, but only happens with Atmos and not DTS 5.1 tracks. I've also played several Atmos soundtracks that have no dropouts, but my thinking is they might be local to the component I'm playing from. There is no way to tell where the movie is stored in my system to validate this. SJ
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  #12  
Old 3 Days Ago
MikeKobb MikeKobb is offline
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Interesting data points, thank you.

So, applicable to anybody who has a drop like this: if you would please mark it with those repeated button presses as I described above, and then send me a quick PM here on the forum with your player serial # and the date/time (with timezone, please!) of the event, I'll make sure that the A/V team has that info to investigate.
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  #13  
Old 2 Days Ago
SJHT SJHT is offline
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Watched Underworld Blood Wars (HDR) in Dolby Atmos, not a single drop. Will continue to monitor and mark the spots when they happen.
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