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  #1  
Old Dec 3rd, 2014
BrianK BrianK is offline
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Join Date: Oct 2010
Location: Ireland
Posts: 9
Default E-ONE DVDs WONT IMPORT

Hi All

I seem to have regular problems with EONE (Entertainment ONE) authored DVDS here in the uk

Does anyone know what the reason for this is - are they doing something when they author the dvds to stop K from importing them?

Often the disc wont even play from the player as well - Example - 'Begin Again' - 2014 DVD - just purchased new release - very annoying to not even be able to play it from a kaleidescape player (M500) and yet any old DVD player will play it perfectly (eg a ?30 panasonic player that is years old)

What is the reason that K wont even allow playing of these discs - it seems like a rather basic thing and clearly cant be due to some new software on the DVD as old hardware from other vendors has no problem playing them?

I see other dvd problems mentioned on the forum and usually the suggestion is send it to K to see what the problem is but quite frankly for such an expensive system one would assume they should have the basic 'play from disc' feature sorted by now! I can appreciate that ripping the disc might require some investigation but come on they should all play whatever the issues re ripping might be!!!



Any suggestions (other than send it to Kaleidescape)!!!


Thanks

B
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  #2  
Old Dec 3rd, 2014
Mark H Mark H is offline
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Join Date: Apr 2010
Posts: 219
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As a buyer of hundreds of UK disks (I have over 4000 titles on my system) I not had that problem that I can recall. Yes I have had occasional disks that don't import and sometimes in a set it is just one of the disks that will say 'this disk can't be imported' which is very frustrating. Suggest you send to K and get them to look at it as I am sure in this instance the service other than the postage to send is free.
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  #3  
Old Aug 26th, 2016
macas2k macas2k is offline
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Have same issue. No reply from Kaleidescape on this yet.
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  #4  
Old Aug 26th, 2016
ShotInTheDark ShotInTheDark is offline
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Please see this thread as to why no reply:

http://www.kscapeowners.com/forums/s...ead.php?t=2443
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  #5  
Old Sep 4th, 2016
macas2k macas2k is offline
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Kaleidescape tech have made contact and are buying the disc to check the authoring. Seems that they are getting back to work.
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  #6  
Old Oct 11th, 2016
macas2k macas2k is offline
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All sorted- authoring updated and it updated OK!
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