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  #11  
Old Sep 12th, 2012
TDP TDP is offline
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Hi All,

Thank you for all the help and advice so far. Last night I opened the vault - really quick and easy thanks to the instructions. I couldn't find anything wrong when it was opened, so I carried it to my living room to connect it to a player (normally connected to a different player). The vault powered up and started identifying all discs (fortunately I only had 26 in) and I waited for it to complete. All seemed fine and Blu-ray movies played again. Then I closed the vault up, but didn't do it properly at first and got error 504 (mechanism having trouble to rotate carousel). Corrected the slight misalignment (two small pins at top of disc feeding mechanism) and got the thing working properly again.

Then I disconnected the vault, carried it to where it normally stands and connected it to the player it normally gets connected to. Started up fine and I was able to play BR's form the server. But after a couple of minutes the vault went into one of those regular cycles of identifying (confirming identity) a few discs. Then after about the third or fourth disc, it went into error 503 (blocked sensor). I tried power off/on the vault a few times, restart the player, tried to initiate the inventory process, but nothing working so far.

Will probably have regained patience tomorrow evening to open up again and see whether there is in fact a disc stuck at the drive feeder mechanism. If there's any new wisdom at this point from anyone, I would appreciate to get some.
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  #12  
Old Sep 12th, 2012
JDS JDS is offline
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If it is the same fault that you have already identified would it be possible to acquire and fit replacement parts?

If a mechanism becomes missaligned it may have been poor initial alignment resulting in wear or some form of damage has occurred during service. The unit may always be troublesome if correct alignment cannot be maintained.

I had a carousel some years ago that kept stopping....root cause was a manufacturing defect giving rise to missalignment between upper and lower casing halves. Once this defect was made good no further problems were experienced.
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  #13  
Old Sep 22nd, 2012
TDP TDP is offline
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Hi JDS, the fault I mentioned (misalignment after I opened it for the first time), was merely my own mistake, which I corrected after which it worked for a while, but then started giving the error 503 (blocked sensor).

So earlier this week, I opened the vault again to find a BD (Larry Crowne) stuck in at the drive entry point. I removed it and the vault started working again. I returned it back to its normal location, after which I got the error again...so I opened it again, this time finding Toy Story 3 jammed at the drive entrance. So I removed this as well. I later on closed the vault up again, got it going and then fed these discs back in again to check it out. No problem came up again for to days, so today I bought 2 new BDs and fed them into the system, which all went well. Now I'm waitign for that flashing 000 or 503 again!
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  #14  
Old Mar 4th, 2013
mikeap mikeap is offline
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I am having the same problem, 503, and when I open it up, there's a disc stuck half way in of the disc feeding slot. What causes these discs to get stuck and why do they need to go back into the feeding slot once they've been imported? It seems this reverse pulling of them back into the feeding slot, from the carousel, is when they get stuck. They go in fine when being put in from the outside.
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  #15  
Old Mar 4th, 2013
TDP TDP is offline
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Hi Mikeap,
At first I thought I had a special problem. All the info I saw was around cleaning the little white (or black when fouled) transport roller. For some reason I thought that this was not the problem with my system and I started looking for a replacement drive, but later decided to clean the rollers with cotton buds and surgical spirit (rubbing alcohol).

This magically did the trick and I would suggest you do the same. I think the problem lies in the following. the front loading mechanism could theoretically only see 100 discs (if you would fully load it and never eject the discs). However, the vault periodically goes through a checking procedure to ensure the discs are still in their locations (i think it was part of how Kscape ensured the movie houses that the discs are in the vault). this way, the discs are seen by the drive and its rollers many times more than what the front loading mechanism sees. That's why the drive transport rollers get fouled much more and picks up this "stuck disc" problem.

Hope this explains it and I'm convinced if you just clean the drive rollers, you will be back on track again...it worked for me while I was really sceptical about it.

Regards,
TDP
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  #16  
Old Mar 4th, 2013
cinelife cinelife is offline
 
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Location: Florida, Indiana, California, Honolulu
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TDP is correct. It does help to clean the rollers (most of the time), and it is also correct that the vault's (all vaults) periodically inventory discs to insure they are still in the vault.



Jim
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