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  #1  
Old Apr 14th, 2018
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flitebynite flitebynite is offline
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Default Obstruction issue in an M700

I am having a problem with an M700.
I don't receive an error code, but there is a message displayed on the front panel.
"Check insertion slot for obstructions. Remove disc or press OK to restart vault"
There are no disc's in the unit and I have checked the slot for obstructions and I have cleaned the rollers. I don't see any issues.
I have also restarted the vault to no avail.
I have gone to the support section of Kaleidescape's web site and I don't see anything related to this.
Does anyone have any ideas of what the issue might be?
Thanks in advance for your insight.
Chris
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  #2  
Old Apr 18th, 2018
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I found a loose connector on the lower level.
Problem solved.
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Old May 1st, 2018
brodricj brodricj is offline
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Did you need to open up the M700 to discover that?
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Old May 2nd, 2018
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Yes,
There was a connector on the lower level tray of the Motherboard that was disconnected.
Very invasive. But, pretty straight forward.
Chris
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