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  #71  
Old May 20th, 2018
SJHT SJHT is offline
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Yeah and I always get a look from my wife and a “what was that”....
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  #72  
Old May 30th, 2018
tnedator tnedator is offline
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Quote:
Originally Posted by MikeKobb View Post
Hi folks. Thanks for the sleuthing. We will investigate.
Since it's been almost a year, do you need more incidents reported?

Last night I must have had a half dozen, maybe dozen, drop outs in Secratariat. Should I and others start reporting to you times so you can look at logs, or do you have enough information for the engineers to eventually fix? I know you said it was being intensively worked on, but it's also been a problem for a very long time.
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  #73  
Old May 30th, 2018
MikeKobb MikeKobb is offline
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No, no need to do that at this point. We have a release in final qualification now that has had extensive work done to improve audio (and occasional video) dropouts on both Encore and Premiere systems.

I'm sorry it's been such a long road. It's definitely not something that has been taken lightly. A great deal of careful wrk has gone into this forthcoming release, because we know it's extremely important.

It shouldn't be long now!
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  #74  
Old May 30th, 2018
cinelife cinelife is offline
 
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Thanks for the update Mike!

Jim
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  #75  
Old May 30th, 2018
tnedator tnedator is offline
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Quote:
Originally Posted by MikeKobb View Post
No, no need to do that at this point. We have a release in final qualification now that has had extensive work done to improve audio (and occasional video) dropouts on both Encore and Premiere systems.

I'm sorry it's been such a long road. It's definitely not something that has been taken lightly. A great deal of careful wrk has gone into this forthcoming release, because we know it's extremely important.

It shouldn't be long now!
Thanks for the update. Much appreciated.
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