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Search: Posts Made By: MikeKobb
Forum: Kaleidescape Hardware & Setup 1 Week Ago
Replies: 6
Views: 831
Posted By MikeKobb
Yeah, I don't think it will fit because it tries...

Yeah, I don't think it will fit because it tries to center the Strato vertically in the 2U opening, and if you did that with the Terra it'd be too high. I'll check with our mechanical engineer to be...
Forum: Kaleidescape Hardware & Setup 1 Week Ago
Replies: 6
Views: 831
Posted By MikeKobb
It's not immediately obvious when looking at...

It's not immediately obvious when looking at them, but Strato is slightly less than 2U tall, while Terra is the full 2U.
Forum: Kaleidescape Hardware & Setup 1 Week Ago
Replies: 2
Views: 176
Posted By MikeKobb
I would suggest that you take advantage of our...

I would suggest that you take advantage of our new HDMI Audio Capabilities tool in your Strato's browser interface. Start something playing that produces no audio, and then open your Strato's browser...
Forum: Kaleidescape Store 2 Weeks Ago
Replies: 2
Views: 239
Posted By MikeKobb
It is currently the case for all 4K titles that...

It is currently the case for all 4K titles that the extras are all in Blu-ray quality HD, and are therefore included with the HD download. So, if you want the extras, you should download the HD...
Forum: Kaleidescape Hardware & Setup 2 Weeks Ago
Replies: 3
Views: 420
Posted By MikeKobb
We looked at doing it, but that frame rate is...

We looked at doing it, but that frame rate is really not well suited to displaying the animation. It didn't produce good results.
Forum: General News & Misc. Items 3 Weeks Ago
Replies: 66
Views: 32,362
Posted By MikeKobb
Yup. Improve control protocol...

Yup.


Improve control protocol performance for systems with large libraries
Restored the “Press play to start from beginning” wedge when resuming from a paused bookmark
Restored previously...
Forum: Kaleidescape Hardware & Setup Sep 6th, 2019
Replies: 11
Views: 1,395
Posted By MikeKobb
I'd suggest that you contact our support team and...

I'd suggest that you contact our support team and get their help investigating the issue. What you're seeing is definitely not normal behavior, and may indicate a connection problem between the...
Forum: Kaleidescape Store Aug 6th, 2019
Replies: 15
Views: 2,268
Posted By MikeKobb
I know nothing whatsoever about the status of any...

I know nothing whatsoever about the status of any future release of The Abyss, but I just have to say that in addition to really enjoying this movie, the making-of feature, "Under Pressure" is still...
Forum: Kaleidescape Store Aug 6th, 2019
Replies: 16
Views: 2,369
Posted By MikeKobb
It's something we're working on. I can't really...

It's something we're working on. I can't really get into details but suffice it to say that we hope to add them in time.
Forum: General News & Misc. Items Aug 2nd, 2019
Replies: 3
Views: 6,126
Posted By MikeKobb
It should work back to Android 5.0 on phones and...

It should work back to Android 5.0 on phones and tablets.
Forum: Kaleidescape Hardware & Setup Aug 1st, 2019
Replies: 4
Views: 470
Posted By MikeKobb
It sounds like something is amiss with the EDID...

It sounds like something is amiss with the EDID coming from your baluns. If they don't support 18Gbps HDMI, and if they tell the Strato as much, then the Strato will use reduced chroma resolution...
Forum: General News & Misc. Items Jul 31st, 2019
Replies: 3
Views: 6,126
Posted By MikeKobb
Mobile App for Android public beta

Greetings all,

We've released a public beta version of our Mobile App for Android. It's available on the Google Play store now. Just search for "Kaleidescape" and you should find it.

Most of...
Forum: General News & Misc. Items Jul 31st, 2019
Replies: 2
Views: 6,346
Posted By MikeKobb
The app is now available for public beta. Just...

The app is now available for public beta. Just search for "Kaleidescape" in the Google Play store and you should find it. I'll create a dedicated thread.
Forum: Kaleidescape Store Jul 26th, 2019
Replies: 16
Views: 2,369
Posted By MikeKobb
Yes, in the case of Alita, you need the current...

Yes, in the case of Alita, you need the current HD version of the title to get the extras.

If you've previously downloaded the HD version without extras, please delete it and re-download. If you...
Forum: Kaleidescape Hardware & Setup Jul 25th, 2019
Replies: 2
Views: 489
Posted By MikeKobb
One thing to double check -- are you connecting...

One thing to double check -- are you connecting to your Terra?
Forum: General News & Misc. Items Jul 24th, 2019
Replies: 2
Views: 6,080
Posted By MikeKobb
Aw, shucks, I appreciate that. Sorry I've been a...

Aw, shucks, I appreciate that. Sorry I've been a bit scarce. I'm doing a lot of coding on the Android port of the mobile app, and that's a very large development effort (and a huge learning curve for...
Forum: Kaleidescape Store Jul 24th, 2019
Replies: 8
Views: 1,885
Posted By MikeKobb
Glad it was an isolated issue!

Glad it was an isolated issue!
Forum: Kaleidescape Store Jul 24th, 2019
Replies: 57
Views: 13,793
Posted By MikeKobb
Quick added note on this title: because this is a...

Quick added note on this title: because this is a case where the 4K and HD are combined for the same price, if you've previously purchased the HD version, you now automatically also own the 4K HDR...
Forum: Kaleidescape Store Jul 24th, 2019
Replies: 16
Views: 2,369
Posted By MikeKobb
I don’t believe we’ve ever listed extras on the...

I don’t believe we’ve ever listed extras on the movie store for this title. Are you sure that you didn’t see it somewhere else?

With that being said, I understand that extras are in the works....
Forum: Kaleidescape Store Jul 23rd, 2019
Replies: 1
Views: 482
Posted By MikeKobb
Yes, the licensing for these titles changed...

Yes, the licensing for these titles changed several months ago and we're not able to offer them for sale right now. If you've purchased them, they will still be available to you to download, as you...
Forum: Kaleidescape Store Jul 23rd, 2019
Replies: 8
Views: 1,885
Posted By MikeKobb
That's pretty much the best way. We don't believe...

That's pretty much the best way. We don't believe anyone should have downloaded titles showing up as unplayable due to the UV disconnection at this point, but if you saw a dimmed title recently it's...
Forum: Kaleidescape Store Jul 23rd, 2019
Replies: 8
Views: 1,397
Posted By MikeKobb
Howdy folks. One thing that may be contributing...

Howdy folks. One thing that may be contributing to this is the disconnection from UltraViolet. The updates to ownership records that occurred as a result of that change can cause some titles to sort...
Forum: General News & Misc. Items Jul 23rd, 2019
Replies: 66
Views: 32,362
Posted By MikeKobb
The only change in 8.4.5 was related to...

The only change in 8.4.5 was related to supporting certain Movie Store content.

10.6.2 includes some bug fixes, including a fix for a rare software update issue that caused us to pause the 10.6...
Forum: General News & Misc. Items Jul 17th, 2019
Replies: 2
Views: 6,346
Posted By MikeKobb
Seeking early beta testers for Android mobile app

Greetings folks,

We're about to be ready to begin the beta test of the Android version of our mobile app, and we're looking for a small number of early beta testers who would be willing to give...
Forum: Kaleidescape Hardware & Setup Jul 1st, 2019
Replies: 8
Views: 914
Posted By MikeKobb
Wayne is correct. Strato will happily downscale...

Wayne is correct. Strato will happily downscale 4K UHD content to lower resolutions. What it can't do is to convert HDR to SDR, and since your 1080p display won't support HDR, that will mean that the...
Showing results 1 to 25 of 500

 
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