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Recent content by ShotInTheDark

  1. S

    SOLD: UPDATED - 1x Cinema One - Gen 2 - Grandfathered (Re-Listed)

    The unit with serial number 325 is still available with the non-standard packaging.
  2. S

    SOLD: UPDATED - 1x Cinema One - Gen 2 - Grandfathered (Re-Listed)

    ********************************************** !!!UPDATED!!! - Due to unfortunate shipping challenges one of the items is now still available. US ONLY PLEASE - International shipping created some challenges and so I am reposting. If you are considering purchasing please note that I prefer at...
  3. S

    3U server down

    There is not (or rather was not) a repair option. There was a service kit available for dealers to order through the extranet. This was SVC-KIT-0130 I believe and was a power supply and fan kit. It is a relatively complex part to install but can be done in the field. It will likely resolve...
  4. S

    Strato not recognising disc vaults in Kal app

    You're welcome to refer him to me as well if needed Jim
  5. S

    Strato not recognising disc vaults in Kal app

    First Welcome to Kaleidescape. There are a lot of great things about the system but it seems that there is a lot of confusion with the various product lines and what they can do and you've been given some incorrect information. 1. The Encore product line (Alto, Strato, and Terra) only store...
  6. S

    K6000 possibly dead, ideas?

    The rebooting is either a mainboard failure or a power supply failure. Without back-up information (i.e. logs) it would be hard to confirm. The first one may also be the same but a mainboard failure of the type that causes a reboot can allow it to stay active for a period of time. You can try...
  7. S

    K6000 possibly dead, ideas?

    If they boot to a bright blue (The initial blue is the bright blue) and never resolve to a dim blue or amber color then they are failing to boot. It is likely a mainboard failure of some sort. They could be saved for an upgrade provided that Kaleidescape reopens or if the upgrade is available...
  8. S

    LATEST UPDATE ON K

    hear hear +1
  9. S

    Slow Web Performance

    If NetBIOS isn't resolving internally or there is a VLAN set up with limited port forwarding the http://my-kaleidescape option won't work, so providing the IP address provides the most consistent experience.
  10. S

    DV-700 vs. Encore Disk Server

    They are identical except for software which will update based on the server component that they're connected to. Yes. It can be used in either system.
  11. S

    Cinema-1 or Alto, Grandfather status

    Yes, The M700 will work but it will act as a DV700 (M700 player functionality is disabled)
  12. S

    Did I screw up? Replicating from old 5U to new 1U

    Typically as part of the automated process of the upgrade, the rights to import DVD's would transfer upon shipment. Occasionally this needs to be done manually (as does enabling replication). Based on your experience I would say that the rights from your failed 5U have not transferred to the...
  13. S

    Wish there was a newby thread

    The Alto does not have a way at this time to disable the shuffle mode. The list view is going to be your best manner for accessing content more directly (Or a control system with feedback that allows for search). http://www.kaleidescape.com/go/using-the-movie-list-how-to-video The web...
  14. S

    Serial Number

    Based on that information yes. K0507-0100 would be a 4TB Alto.
  15. S

    E-ONE DVDs WONT IMPORT

    Please see this thread as to why no reply: http://www.kscapeowners.com/forums/showthread.php?t=2443
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